Messenger problems

Hello BarrettsGG,

If you are facing difficulties with the Facebook Messenger app not working as expected, you'll want to take the steps below:

1. Close and reopen the app

Force the app to close. Then open the app to see if it works as expected.

2. Restart your device

Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.

3. Check for updates

To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.

4. Delete the app, then redownload it

Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.

You can also find those steps in this resource: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support

Should that still persist, you'll want to reach out to Facebook: Facebook Help Center They'd be in the best position to assist with troubleshooting their particular app.

If you are unable to send or receive messages using the built-in Messages app, you'll want to take the steps below:

1. Update your device to the latest version of iOS or iPadOS if needed.

2. In the Settings app, tap Cellular. Make sure that your phone line is turned on. If you use multiple SIMs, make sure that the phone number you want to use is selected and turned on.

3. In the Settings app, tap Messages. Turn iMessage off and then back on.

4. Tap Send & Receive.

5. Tap the phone number that you want to use with Messages.

This resource also covers those steps: If you can't send or receive messages on your iPhone or iPad - Apple Support

Let us know your results with those steps, and we'll keep moving forward from there.

Take care.