my Apple Watch ultra was not charging
my Apple Watch ultra was not charging, the green lighting shape was shown but cannot charge. I'm make sure about charger, restart and restore was done. anything else I can do ?
Apple Watch Ultra
User profile for user:
danakayw
User level:
Community Specialist
Hey there parinnakdee,
You mentioned seeing a green lightning bolt when connecting to the charger. If you're not seeing a yellow or red lightning bolt or a blank display, your Apple Watch may be charging and working as expected.
If you see a blank display or have another issue or error, let us know the details and we'll proceed from there.
To troubleshoot issues with charging, the best steps are in the link you came here from, in the "Get help if your Apple Watch won't charge" section. If you've exhausted those steps, reach out to Apple Support for service options: Contact - Official Apple Support
Take care.