A few of my playlists won't play on Apple TV 4K but they play fine on my iPad. Both devices were updated to 16.1 today. I have restarted the Apple TV twice but still can't play certain playlists. I usually use Apple TV for Music and this is the first time I've had this problem.
Apple TV 4K, tvOS 16
Hey there nlefeaux,
Do you happen to run into any errors when trying to play these playlists? If so, what does it say?
If you haven't already, use the steps below to unplug and restart your Apple TV to help with your music playing:
If the Settings menu and your remote don't restart your device, unplug your Apple TV from power. Wait six seconds, then plug it back in.
How to turn off or restart your Apple TV - Apple Support
Please provide more information on what happens when playing these playlists if you need additional help.
Take care!
Hey there nlefeaux,
Do you happen to run into any errors when trying to play these playlists? If so, what does it say?
If you haven't already, use the steps below to unplug and restart your Apple TV to help with your music playing:
If the Settings menu and your remote don't restart your device, unplug your Apple TV from power. Wait six seconds, then plug it back in.
How to turn off or restart your Apple TV - Apple Support
Please provide more information on what happens when playing these playlists if you need additional help.
Take care!
Thanks for responding. No, I don't get any error messages. The little circle just goes round and round as if it's trying to locate the playlist(s). I have restarted from settings and unplugged/waited/plugged in the Apple TV many times but nothing changes. It's definitely an Apple TV glitch as I can play these playlists on my Mac, iPhone and iPad. Very strange!
After some more investigation I have had success. Instead of clicking on the playlists in "Recently Played" or in "Library" I searched for them by name and they came up. I am still mystified but at least everything is playing now. Thanks again!
nlefeaux,
Thanks for the update! At this point, we suggest you contact Apple Support. They'll be able to look into this with you further.
Have a great day!
Apple Music playlists not playing
