Selecting Hide My Email as my "from" address generates an error

I am trying to create a new Hide My Email address to send a message to a company. I've gone into the Mail section of iCloud.com and created a new message. I type the address I want to send to and then select the "from" field drop-down and choose "Hide My Email". At this point I get a dialogue overlay saying "{{Compose.Address.Fields.From.HideMyEmail.NeedToSetForwardingAddress.Title}}

":



When I click "OK" the "Hide My Email" text in the "from:" field has a ! before it, and I can't send the email:



How can I get Hide My Email to work?

Posted on Nov 11, 2022 09:00 AM

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Nov 13, 2022 01:06 PM in response to Jolin Warren

Hey there Jolin Warren,


The error mentions a forwarding address; if you add a forwarding email address, are you able to use Hide My Email when composing emails? Also, are you trying to send this email to more than one email address at a time? If so, then you will need to send the emails to one person at a time for Hide My Email to work.


If you still run into this issue, try creating an email in Settings next by using these steps:


When you subscribe to iCloud+, you can use Hide My Email to keep your personal email address private. With Hide My Email, you can generate unique, random email addresses that forward to your personal email account, so you don’t have to share your real email address when filling out forms or signing up for newsletters on the web, or when sending email.
You can create and manage Hide My Email addresses in Settings . Go to Settings > [your name] > iCloud > Hide My Email, then do any of the following:
• Create a Hide My Email address: Tap Create New Address, then follow the onscreen instructions.

For additional details to help: Create and manage Hide My Email addresses in Settings on iPhone - Apple Support


Take care!


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Selecting Hide My Email as my "from" address generates an error

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