HKSV // Homekit not sending notifications when set to 'stream'

Hi bennow,

From what you described in your original post, here is what we recommend: Set up security cameras in Home on iPhone - Apple Support

Next, we'd like to show you how to perform the recommended troubleshooting steps via the link above. Please click to open the link, then read through the steps in the section titled "Set up notifications."

1) On the Home tab, tap , then tap Home Settings.

2) Tap Cameras & Doorbells.

3) Tap the camera for which you’d like to configure notifications.

4) Tap Notifications, then turn on Activity Notifications.

All HomeKit-compatible cameras can send a notification when motion is detected. HomeKit Secure Video cameras can additionally send notifications based on these factors:

*The time of day

*When someone is or isn’t home

*When a clip is recorded

*When any or a specific motion is detected

When you choose a specific motion, you receive a notification when the camera detects people, animals, or vehicles, or when a package is delivered. For a package to be detected, it must be within the camera’s view after delivery.

Tip: Choosing a specific motion, rather than any motion, results in fewer clips (and fewer clip notifications) and less video to review. For example, if you choose to detect people, your camera doesn’t capture the movement of leaves on a tree or a squirrel leaping from branch to branch.

The reason why we are recommending the steps above is because they will show you how to use the Home app  to view video activity captured by your home’s cameras.

If the original problem persists after trying the previous steps, please provide us with specifics on what you see for more help, and we will continue from there. 

Thanks for using the Apple Support Communities.

Cheers!

Hi bennow,

Thanks for that additional information. Next, we'd recommend continuing to work with support directly:

Contact Apple for support and service

Cheers.