Can’t turn off Share My Location

I can’t turn off Share My Location. When I attempt to, a pop up says “unable to connect to server.”


How do I turn off Share My Location?


Why does it say “unable to connect to server?”

Posted on Nov 7, 2022 07:13 PM

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3 replies

Nov 9, 2022 01:52 PM in response to Alee1987


Hello Alee1987,


Thanks for asking the Apple Support Communities about sharing your location.


Actually, it sounds like you are taking about 2 separate issues.


First, check this article: How Safety Check on iPhone works to keep you safe - Apple Support


It has a quick way to check your device sharing and options to quickly disable things you no longer want.


Second, not being able to connect to the service can occur for multiple reasons. The most likely is the network you are on is so secure, the port needed is blocked.


This is usually the case with free Wi-Fi like at Starbucks, or at businesses or schools, or even the airport. To test, you need to try on another known good network like the Apple Store, or turn off Settings > Wi-Fi, and test using only cellular.


Thanks.

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Can’t turn off Share My Location

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