Group facetime bug

Every time I facetime my group of friends, the call will be going fine and then randomly kick us from the call. This happens literally every time we speak and has been occurring since the iOS16 update. Definitely seems like a software issue

iPhone 14 Pro Max, iOS 16

Posted on Nov 7, 2022 10:02 AM

Reply
1 reply

Nov 9, 2022 09:30 AM in response to dammy35

Hello dammy35,


The key to finding a solution to an issue like this is to isolate what is causing it.


In this case we would suggest following these steps:


  1. Start a FaceTime call with just two people
  2. Add another person to the call
  3. Test
  4. Add another person
  5. Test again


Continue this process until the call drops. Repeat it again and confirm if it happens when the same contact is added each time.


This will help isolate exactly where the issue is originating. Once that is determined, you can work on finding a solution.


You can also try the suggestions in this article to help with troubleshooting:


If you can't make or receive a FaceTime call on your iPhone or iPad


Have a good day.

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Group facetime bug

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