can't hit done when downgrading icloud subscription

can't hit done when downgrading icloud subscription

iPhone 5s, iOS 11

Posted on Nov 5, 2022 12:33 PM

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Question marked as Top-ranking reply

Posted on Nov 5, 2022 01:15 PM

This is primarily a user-to-user support forum; other Apple users like you. See the following from Downgrade or cancel your iCloud+ plan - Apple Support

If you can't tap Done, make sure that you're signed in with the same Apple ID that you use for your iCloud+ plan. You can also try following these steps on a different device. If you still need help, contact Apple Support.


If you downgrade or cancel your iCloud+ plan, the change takes effect after your current subscription billing period ends.1

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Question marked as Top-ranking reply

Nov 5, 2022 01:15 PM in response to lesballard

This is primarily a user-to-user support forum; other Apple users like you. See the following from Downgrade or cancel your iCloud+ plan - Apple Support

If you can't tap Done, make sure that you're signed in with the same Apple ID that you use for your iCloud+ plan. You can also try following these steps on a different device. If you still need help, contact Apple Support.


If you downgrade or cancel your iCloud+ plan, the change takes effect after your current subscription billing period ends.1

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can't hit done when downgrading icloud subscription

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