Mac no longer scans with printer after upgrade to Ventura

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Mac no longer scans with printer after upgrade to Ventura

Hello. After upgrading to Ventura 13.0 on my 2018 Mac mini 3.6 GHz Quad-Core Intel Core i3, my old but trusty Dell E514dw laser printer continues to function wirelessly as a printer, but when I try to open the scanner as I have successfully before the Ventura upgrade, a blank screen appears and there is no scanning function. I have tried some of the suggestions in a similar thread for Epson and Xerox printers to no avail. Dell no longer supports this printer (and perhaps no other Dell printers as well). Suggestions?

Mac mini, macOS 13.0

Posted on Nov 3, 2022 11:49 AM

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Answer 1

Barney-15E

Level 10

121,238 points

Nov 3, 2022 12:50 PM in response to Rabco71

If they don’t offer an ICA or other scanning software that is Mac compatible, you might be able to use VueScan.

Dell has software for Catalina. Installing it might restore the scan functions.

What software did you use before?

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Answer 2

Rabco71 Author

Level 1

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Nov 5, 2022 06:27 PM in response to Barney-15E

I would prefer to not re-install Catalina. I am skeptical that all Dell scanning software that is Mac compatible works for all Dell scanners. For instance, VueScan has compatibility with *some* Dell scanners......but Mr Hamrick says VueScan will not work with my particular Dell scanner. Thank you for your post......I wish it had worked! Any more potential solutions, ideas, work arounds?

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Answer 3

Barney-15E

Level 10

121,238 points

Nov 5, 2022 08:10 PM in response to Rabco71

I didn’t mean for you to install Catalina. I meant for you to try installing the driver made for Catalina.

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Mac no longer scans with printer after upgrade to Ventura

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