I cant purchase

why when I buy the subscription app, it prompts me that your purchase can't be completed. Can you help me solve this problem?

iPhone XR, iOS 15

Posted on Nov 2, 2022 03:16 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 2, 2022 04:10 AM

If you get a message -> Your purchase could not be completed, you need to update your payment method or add a new one

 

See also the following Apple articles:

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

Add money to your Apple ID balance

Add money to your Apple Account balance – Apple Support (UK)


If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.

 

Click here for more support and assistance.


1 reply
Question marked as Top-ranking reply

Nov 2, 2022 04:10 AM in response to raania08

If you get a message -> Your purchase could not be completed, you need to update your payment method or add a new one

 

See also the following Apple articles:

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

Add money to your Apple ID balance

Add money to your Apple Account balance – Apple Support (UK)


If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.

 

Click here for more support and assistance.


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I cant purchase

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