Apple Watch Series 6 - Workout app non-responsive

Apple Watch Series 6 WiFi on WatchOS 9.1 connected to iPhone 14 Pro Max.


I have an issue where I will start the Workout app from the watch, and the app is totally non-responsive. I cannot scroll up, down, etc. with either my finger or the crown - just won't move or allow me to select an activity. I will force close the app, reboot the watch, shutdown and restart the watch, etc.....and then for whatever reason 2-20 minutes later, it will work. It's driving me crazy.


Other interesting (random) symptoms on the watch..... I have a Peloton and the Peloton app on the watch will not detect my heart rate - will just show an line through the heart rate icon - then after 2-20 minutes it will start working again. The Heart Rate app will randomly not show my heart rate. The Activity complication will show 'LOADING...'


Every other app (appears) to be working okay. I get all notifications, all other apps are responsive. I'm wondering if it has something to do with the heart rate monitor and some sort of dependency from the apps giving me trouble.


I have gone so far as to reset the watch and set up as a new watch - not restore from backup. Same results.


It is just time for a new watch?

Posted on Oct 30, 2022 08:50 AM

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Nov 1, 2022 02:01 PM in response to mvalpreda

Hey there mvalpreda,


Thanks for visiting the Apple Support Communities to get help with your Apple Watch.


It looks like you've done quite a bit of isolation and troubleshooting on your own to get to the bottom of what is happening. Since the issue persists after erased the watch and set it up as new, we would recommend getting in touch with Apple Support directly. They will have access to the tools and resources necessary to help further investigate the issue with you.


You can do that here: Get Support.


Have a lovely day.

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Apple Watch Series 6 - Workout app non-responsive

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