battery dies despite 94% battery health

My phone dies immediately or within 10 minutes after unplugging it from the charger. When I plug it back in, I get a red line signifying that the battery is extremely low. After several minutes the phone restarts and the battery says it's back to 100% charge, but when I unplug it, the same thing happens.


According to the settings, my battery health is 94%.


Yes, I know my phone is old, but the battery health says it is still good.

iPhone SE, iOS 15

Posted on Oct 30, 2022 07:51 AM

Reply
1 reply

Nov 1, 2022 01:32 PM in response to katy118

Hello katy118,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with your iPhone not charging properly. Follow the steps listed here to see if they resolve the issue: If your iPhone or iPod touch won't charge - Apple Support


"If your device charges slowly or won’t charge

Follow these steps and try again after each:

  1. Check your charging cable and USB adapter for signs of damage, like breakage or bent prongs. Don't use damaged accessories.
  2. Lightning to USB and a USB-C wall adapter

  3. Use a wall power outlet and check for firm connections between your charging cable, USB wall adapter, and wall outlet or AC power cable, or try a different outlet. 
  4. Remove any debris from the charging port on the bottom of your device, then firmly plug your charging cable into your device. If the charging port is damaged, your device probably needs service.

  5. Image of the charging port.
  6. Let your device charge for a half hour.
  7. If your device is still unresponsive, force restart your device: 
    • iPhone 8 or later and iPhone SE (2nd generation): Press and quickly release the volume up button. Press and quickly release the volume down button. Press and hold the side button until the Apple logo appears.
    • iPhone 7, iPhone 7 Plus, and iPod touch (7th generation): Press and hold both the side (or top) button and the volume down button until the Apple logo appears. 
    • iPhone 6s or earlier, iPhone SE (1st generation), and iPod touch (6th generation) or earlier: Press and hold both the side (or top) button and the Home button until the Apple logo appears.
  1. Let your device charge for another half hour.
  2. If your device still won't power on or charge, take your device, charging cable, and charging adapter to an Apple Store or Apple Authorized Service Provider for evaluation. You can also contact Apple Support."



We hope this helps.


Cheers!


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

battery dies despite 94% battery health

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.