double calls

Greetings.

I have upgraded my phone to iPhone 14 pro max (ATT). When someone is calling me I see that two different unrelated people from my contacts are calling me at the same time. I see two numbers pop up during calls. However only one person is actually calling. If I answer the phone but one of the person is not actually , then my phone initiate a call to that person. Really my calls are messed up now. Exactly same happens to my wife’s phone. We do not share apple account. ATT customer service stated they started receiving such calls lately. They also said it has nothing to do with ATT. They never received any complaints from android customers. Reseting phone to a factory state does not help.

Any suggestions are appreciated.

iPhone 14 Pro Max, iOS 16

Posted on Oct 28, 2022 04:20 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 31, 2022 10:56 AM

Hi speedbird144,


iOS version 16.1 was recently released, so it's a good idea to make sure your iPhone is running the latest iOS version since this can help with overall performance: Apple security updates.


If your iPhone is updated, or if updating doesn't seem to help, reach out to Apple Support directly so they can look into this with you further. They can be contacted here: Get Support, or by calling the most applicable phone number from this list: Contact Apple for support and service.


Best regards.

1 reply
Question marked as Top-ranking reply

Oct 31, 2022 10:56 AM in response to speedbird144

Hi speedbird144,


iOS version 16.1 was recently released, so it's a good idea to make sure your iPhone is running the latest iOS version since this can help with overall performance: Apple security updates.


If your iPhone is updated, or if updating doesn't seem to help, reach out to Apple Support directly so they can look into this with you further. They can be contacted here: Get Support, or by calling the most applicable phone number from this list: Contact Apple for support and service.


Best regards.

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double calls

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