iMessage badge count incorrect on Mac mini/Ventura after removing messages on iPhone

Question

Level 1

8 points

iMessage badge count incorrect on Mac mini/Ventura after removing messages on iPhone

Received three iMessages in a single thread; iMessage badge count went correctly up from zero to tree on both my Mac mini and my iPhone. Deleted the thread on my iPhone; messages were correctly removed from my Mac mini too (I have iCloud messages enabled on both devices). Badge count correctly disappeared on the iPhone, but stayed at three on the Mac mini. Quiting iMessages on both devices and opening them did not resolve the issue. Selecting "View -> Unread Messages" in iMessage on the Mac mini correctly showed no messages, but the badge count stays at three nevertheless.

Mac mini on Venture 13.0, iPhone Xs on iOS 16.0.

Mac mini, macOS 13.0

Posted on Oct 26, 2022 10:41 AM

Reply

Answer 1

Old Toad

Level 10

214,284 points

Oct 26, 2022 10:48 AM in response to rwvo

Try triggering Messages off and on again in the System/AppleID/iCloud Drive/Options/Documents window.

Reply

Answer 2

rwvo Author

Level 1

8 points

Oct 26, 2022 11:17 AM in response to Old Toad

Thanks; tried that, and it didn't clear the badge on the first attempt.

I turned it off once more, and then deleted an old iMessage on my Mac. I did get a dialog stating that it would be deleted from all my devices. Selected OK. After that, the badge count had disappeared on my Mac.

I didn't see the precise moment it disappeared. So it may be that just deselecting iMessage in the iCloud Drive options worked after all (but just with a delay), or maybe the deletion of the old message triggered an update of the batch count, either by itself, or in combination with fiddling with the iCloud Drive options.

Reply

iMessage badge count incorrect on Mac mini/Ventura after removing messages on iPhone

Similar questions