Apple ID Preferences error

Question

Level 1

4 points

Apple ID Preferences error

I just bought a new Macbook Air M2, only about two weeks old. Ever since I set it up I have been getting an error when I go to System Preferences and try to open the Apple ID Preferences. It comes up: "Preferences error Could not load Apple ID preference pane." I did a google search, booting to "safe mode" has not worked so don't suggest it. Also, I cannot open the App Store! Which means I cannot download XCode, which I need. I can't find any other resolutions. can anyone help?

Posted on Oct 24, 2022 04:34 PM

Reply

Answer 1

Top-ranking reply

khamul144 Author

Level 1

4 points

Oct 25, 2022 06:10 PM in response to Old Toad

Thanks Old Toad. Long story short, when I tried the OS reinstall it wouldn’t work because it said it couldn’t find an administrator account, which was weird because I checked and my account was an administrator. So I created a new account, made it an administrator at which point it wanted to apply updates which I did. Afterward, both accounts work fine! No more preference errors. Only thing is, now I have two accounts using the same Apple ID. 🤷🏻 At least it’s working! Thanks again!

Reply

Answer 2

Old Toad

Level 10

214,242 points

Oct 24, 2022 04:37 PM in response to khamul144

Being such a new Mac I'd boost into the Recovery volume (boot with the Command + R keys held down - Intel Macs) or (How to Boot an M1 Mac into Recovery Mode) and select the option to reinstall the system. That should be the system the M1 came with, Monterey.

Reply