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peter8lloyd Author

Level 1

4 points

Can't downgrade storage. After completing all steps, "Done" is alway greyed out.

I'm using only 20gm of iclouds storage but paying for 200. When I try to downgrade, all goes well until the last step—the "Done" button is always greyed out.

Posted on Oct 21, 2022 11:17 AM

Top-ranking reply

FoxFifth

Level 10

471,687 points

Posted on Oct 21, 2022 11:51 AM

This is primarily a user-to-user support forum; other Apple users like you. See the following from: Downgrade or cancel your iCloud+ plan - Apple Support

Tap Done. If you can't tap Done, make sure that you're signed in with the same Apple ID that you use for your iCloud+ plan. You can also try following these steps on a different device. If you still need help, contact Apple Support.

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Can't downgrade storage. After completing all steps, "Done" is alway greyed out.

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