Files won't save after migration

Just used Migration App from 2019 Macbook Air to new 2022 Macbook Air. All seemed correct until tried to save files on new laptop. Makes no difference ... xcel or word....'save' or 'save as' is unavailable. Ideas?

MacBook Air

Posted on Oct 14, 2022 7:04 AM

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1 reply

Oct 15, 2022 2:18 PM in response to williamfrommonument

Hi williamfrommonument,

We'd like to help share some helpful ideas on reaching a solution. With this being Microsoft software, you will want to check and see if any activation steps are required or updates needed as this is a different device from the origination or if fresh installing the software is needed. You can utilize these steps Contact a third-party vendor - Apple Support for finding how to contact them.

Thanks for using Apple Support Communities.

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Files won't save after migration

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