apple music family sharing
How to fix the apple music family sharing? I already had a family set up and subscribed for a family plan…works on my end but not on my husband end. He can see the sharing but can’t access any music on his phone.
Thx!
User profile for user:
R_Gabriel
User level:
Community Specialist
Hey there, and welcome to Apple Support Communities sandrine244,
We can certainly understand your concern and see you came to us from the article Get an Apple Music family subscription.
We recommend checking out these steps for more information on what to do if you are having issues with Family Sharing.
" Check if an app is shareable
- Go to the App Store.
- Find the app.
- Scroll down to the Supports section and make sure that Family Sharing is listed.
Some apps might not be enabled for Family Sharing. If you purchased one of these apps, you can see it in your purchase history, but your family members won't be able to see or redownload it.
Learn about the types of content you can share with your family using purchase sharing
Check your Family Sharing settings
Make sure that you're using the same Apple ID for Family Sharing and Media & Purchases. And make sure that purchase sharing is turned on. Then ask your family members to check their settings too.
On your iPhone or iPad with iOS 16 or later
- Go to Settings > Family.
- Tap your name.
- Make a note of which Apple ID is listed.
4. Tap Purchases.
5. Tap Apple ID for Purchases and make sure that you're signed in with with the same Apple ID that you use for Family Sharing. If not, tap Share using secondary Apple ID and enter the Apple ID and password for that Apple ID.
On your iPhone, iPad, or iPod touch with iOS 15 or earlier
- Go to Settings, tap your name, then tap Family Sharing.
- Tap your name.
- Make a note of which Apple ID is listed. You'll need to use this Apple ID to sign in later.
- Tap Back to go back to Family Sharing.
- Tap Purchase Sharing and make sure that Share Purchases with Family is turned on.
- Tap Back, then tap Apple ID.
- Tap Media & Purchases.
- Tap View Account.
- Sign in with your Apple ID. Make sure that you sign in with with the same Apple ID that you use for Family Sharing. "
For additional information, check out this link: If you can't find your family's shared content - Apple Support
These steps will help ensure your Family Sharing is working with ease and can fix most common issues like the ones you’re experiencing.
Kindest regards!