Family sharing for Apple Music not working
i was added to family sharing. All the other apps are working but the Apple Music is not working for me. The others in the family have access to it
iPhone 6, iOS 12
User profile for user:
Lissy_12
User level:
Community Specialist
Hi vallery128,
Thank you for using the Apple Support Communities! We would recommend the guidance in the article below that can help:
If you can't find your family's shared apps and content
Check your Family Sharing settings
Make sure that you're using the same Apple ID for Family Sharing and Media & Purchases. And make sure that purchase sharing is turned on. Then ask your family members to check their settings too.
1. Go to Settings > Family.
2. Tap your name.
3. Make a note of which Apple ID is listed.
4. Tap Purchases.
5. Tap Apple ID for Purchases and make sure that you're signed in with with the same Apple ID that you use for Family Sharing. If not, tap Share using secondary Apple ID and enter the Apple ID and password for that Apple ID.
If you still can't find shared content
•Sign out of Media & Purchases.
•Find out if the app is shareable.
•Find out if the purchase is hidden.
•Make sure that your device meets the system requirements.
Sign out of Media & Purchases
Make sure that you sign in to all Apple services using the same Apple ID that you use for sharing content with your family. You don't need to sign out of any other services that use your Apple ID, such as iCloud or iMessage.
On your iPhone or iPad
1. Go to Settings > [your name].
2. Tap Media & Purchases.
3. Tap Sign Out.
4. Tap Media & Purchases again.
5. Tap Not [your name]?, then sign in with the Apple ID that you use for Family Sharing.
Hope this helps!
Have a great day.