Library not showing on Carplay

For a while, my carplay has been working just fine. It showed my library, it played my music, it did everything i wanted it to. Until a few weeks ago it just suddenly decided to not show my library anymore. It shows “Music added from Apple Music, from your computer, or purchased in iTunes will appear here.” I tried restarting my phone, going into carplay settings and pressing “forget this car” and starting over, but it still wont show. Is there a way to get my library to show again and stop giving this screen?

Posted on Oct 10, 2022 11:19 AM

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Question marked as Top-ranking reply

Posted on Oct 11, 2022 02:45 PM

Hi there Ethan_Lindsey,


If CarPlay isn't working as expected, you'll want to try these steps to resolve the issue:


First, make sure that your country or region supports CarPlay and that your car supports CarPlay. If you're unsure if your car supports CarPlay, contact the vehicle manufacturer.

Make sure that your iPhone has the latest version of iOS. If your iPhone is updated to the latest version of iOS, follow these steps — checking CarPlay after each step:

1. Check your connection to your CarPlay stereo:
- If you have a wired connection, try connecting again with a different USB cable to a different USB port if you have one.
- If you have a wireless connection, make sure that Wi-Fi and Bluetooth are enabled under Settings > Wi-Fi and Settings > Bluetooth.
2. If CarPlay doesn't activate automatically, look for the CarPlay logo on your car's display.
3. Restart your iPhone and your car. 
4. Make sure that Siri is on.
5. If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions, tap Allowed Apps and make sure that CarPlay is enabled.
6. Go to Settings > General > CarPlay, tap your car, then tap Forget This Car. Then set up CarPlay again.
7. Make sure that your CarPlay stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.

You'll find these steps here: If you need help with CarPlay - Apple Support


If you need more help, reach out to Apple Support directly here: Contact - Official Apple Support


Take care.

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1 reply
Question marked as Top-ranking reply

Oct 11, 2022 02:45 PM in response to Ethan_Lindsey

Hi there Ethan_Lindsey,


If CarPlay isn't working as expected, you'll want to try these steps to resolve the issue:


First, make sure that your country or region supports CarPlay and that your car supports CarPlay. If you're unsure if your car supports CarPlay, contact the vehicle manufacturer.

Make sure that your iPhone has the latest version of iOS. If your iPhone is updated to the latest version of iOS, follow these steps — checking CarPlay after each step:

1. Check your connection to your CarPlay stereo:
- If you have a wired connection, try connecting again with a different USB cable to a different USB port if you have one.
- If you have a wireless connection, make sure that Wi-Fi and Bluetooth are enabled under Settings > Wi-Fi and Settings > Bluetooth.
2. If CarPlay doesn't activate automatically, look for the CarPlay logo on your car's display.
3. Restart your iPhone and your car. 
4. Make sure that Siri is on.
5. If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions, tap Allowed Apps and make sure that CarPlay is enabled.
6. Go to Settings > General > CarPlay, tap your car, then tap Forget This Car. Then set up CarPlay again.
7. Make sure that your CarPlay stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.

You'll find these steps here: If you need help with CarPlay - Apple Support


If you need more help, reach out to Apple Support directly here: Contact - Official Apple Support


Take care.

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Library not showing on Carplay

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