Erasing and reinstalling for trade in

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Level 1

22 points

Erasing and reinstalling for trade in

So, I got to the part after following directions for erasing the content, etc. Want to reinstall the OS.

I went to put the info on to get on my wifi, which I had never had a problem with before. got the wifi address and the passcode in and could not get online to finish the work. It will not let me on with that machine. So far I can not reinstall the OS.

Does anyone have any thoughts as to what is going on and why? How to get the reinstalling done?

I would appreciate info on this as I am not a tech. Seems that following directions is not always 100%.

CarolF5

MacBook Air 13″, macOS 12.5

Posted on Oct 9, 2022 06:18 PM

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Answer 1

Top-ranking reply

steve626

Level 6

13,011 points

Oct 9, 2022 08:08 PM in response to CarolF5

It might be hard to troubleshoot such a WiFi issue from afar. But since all you want to do is initialize your Mac, it might work easier if you do this through an ethernet cable (you may need an adaptor for your MacBook Air).

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Answer 2

steve626

Level 6

13,011 points

Oct 9, 2022 08:21 PM in response to CarolF5

CarolF5 wrote:

What I want to do is to be able to reinstall the OS for Trade in.

Carol

Yes, reinstalling the MacOS requires a reliable internet connection. You were unable to connect to your WiFi so I am suggesting use an ethernet cable directly from your modem or router. That will connect immediately to the internet and enable your MacOS install to proceed.

If this continues to be a problem, you can do this in an Apple Store or Apple Authorized Service Provider, if there is one near you.

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Answer 3

CarolF5 Author

Level 1

22 points

Oct 9, 2022 08:28 PM in response to steve626

I just have to pick up the ethernet cable for it. Then hopefully it will be better. I liked the air-I just do not use like I want everyday. I use my 24 inch 2021 imac desktop.

I will be getting a mini iPad 6 as it is more portable and easier to carry with me to use with my apple 2 pencil. Looking forward to it. Hate to trade in my air, but just not using it like I thought I would be.

Carol F5

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Answer 4

CarolF5 Author

Level 1

22 points

Oct 9, 2022 08:11 PM in response to steve626

What I want to do is to be able to reinstall the OS for Trade in.

Carol

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Answer 5

steve626

Level 6

13,011 points

Oct 9, 2022 08:53 PM in response to CarolF5

Your combination of iMac and mini iPad sounds reasonable to me! Hope the ethernet cable resolves your OS install, if not post back, there are people here who can help you through it.

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Answer 6

CarolF5 Author

Level 1

22 points

Oct 9, 2022 09:18 PM in response to steve626

I just ordered the ethernet cable on Amazon and so when I get it I will work on it.

Thank you.

CarolF5

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Erasing and reinstalling for trade in

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