Voicemail Transcription no longer working

After iOS15 update our office iPhone 8 Plus stopped transcribing voicemail. Our phones are now updated to iOS16 and that did not fix the issue either. I have spent hours trying to self help (did all the steps in: https://macreports.com/iphone-voicemail-transcription-not-working-fix/ - Still NOT FIXED). Have spent hours chatting with Apple who sent me to AT&T who sent me back to Apple. Our other office iPhone is a 12 -- and has not been affected. WTHeck is going on?

iPhone 8 Plus

Posted on Oct 6, 2022 09:44 AM

Top-ranking reply

Matthew_J5

Community Specialist

Posted on Oct 7, 2022 04:30 PM

Hi there SLoFurno,

Thank you for posting to Apple Support Communities.

As you have had contact with Apple Support in the past about this unresolved issue, we recommend keeping in contact with Apple Support about the issue: Contact Apple Support

Take care.

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Voicemail Transcription no longer working

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