Noticed on my new iPhone 13 Mini that when I set an Auto-Lock time that it shuts off the screen way earlier than the time I set. I have an older iPad 6, and it does the same thing. I never really paid attention to this with previous iPhones, so I don't know how far back this issue goes but it's clearly an iOS bug. My 13 Mini and iPad 6 are both running iOS 15.7.
iPhone 13 mini, iOS 15
Trying to reach Apple Support is such a pain in the rear! I just checked Auto-Lock on my iPad, it was set for 5 minutes but at 2min 20sec the screen dimmed, then at 2min 30sec the screen went black and locked. Auto-Lock does the same think on my 13 Mini. I have a hard time believing no one else has noticed that it doesn't work.
Hey Resist.
It's expected that the screen will dim a good while before it fully turns off. Is this what you're seeing, or is the display turning off fully well before the set amount of time? This info comes from Keep the iPhone display on longer.
The iPhone display stays on while you’re looking at it, but it dims and eventually locks (for your security) when you look away for a while. If you need the display to stay on longer (for example, when you’re navigating with Maps), you can change how long it takes iPhone to automatically dim and lock.
Take care.
Yes, I already knew it dims way before the screen goes off. I'm saying it goes off and auto locks way before the time I set.
Hello Resist,
Do you notice this happening when you have auto-lock set to a specific time or does it do it for any time selected?
If it's doing it with all times, you'll want to reach out to Apple Support to look in to this further and see what's going on.
You can reach out to them here: Apple Support
Take care!
Doesn't matter what time I set, it's always going black way early. Test your iPhone or iPad, bet it does the same thing. And that Apple support link you gave me doesn't give me an option for my issue.
Hey Resist,
Since you're still having the issue, we suggest reaching out to Apple Support using this path: Open the link > In the search field type > Auto-Lock > Select your device, iPhone. Afterwards you should see the support options.
*Make sure to type Auto-Lock as shown to get the right options.
Take care.
Auto-Lock Shuts Off Screen Early
