messages from android to iphone

I just got an iPhone 13 Pro and I'm currently using a Samsung Galaxy S8 with Android 9. I used Move to iOS to move my data and was able to get my apps, contacts, and such but not all of my text messages are transferring. Especially longer message histories with close people will show a text bubble like someone is typing, clicking on their message gives me only the images from the conversation and only up until March of this year. So I don't see any regular texts and newer images from these histories. I made sure to backup all the data on my Samsung so I'm unsure why I'm getting this issue. Thanks for the help!

iPhone 13 Pro, iOS 16

Posted on Sep 28, 2022 12:58 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 30, 2022 09:11 AM

Hello opreyes,


Thanks for reaching out to Apple Support Communities. We see you have some questions about moving messages from your Android phone to your iOS device, and we'd like to help. The following link would be the best to assist with this: Move from Android to iPhone, iPad, or iPod touch - Apple Support


If your text messages didn't transfer from your Android to iPhone, follow these steps:


  • "Make sure that you leave both devices alone until the transfer finishes. For example, on your Android device, the Move to iOS app should stay onscreen the whole time. If you use another app or get a phone call on your Android before the transfer finishes, your content won't transfer.
  • On your Android device, turn off apps or settings that might affect your Wi-Fi connection, like the Sprint Connections Optimizer or the Smart Network Switch. Then find Wi-Fi in Settings, touch and hold each known network, and forget the network. Then try the transfer again.
  • Restart both of your devices and try again.
  • On your Android device, turn off your cellular data connection. Then try the transfer again."
  • "You might find that only some content transferred and your iOS device ran out of space, or your iOS device might appear full even though the transfer didn't finish. If so, erase your iOS device and start the transfer again. Make sure that your Android content doesn't exceed the available space on your iOS device."


Let us know if this helps.


Regards.


1 reply
Question marked as Top-ranking reply

Sep 30, 2022 09:11 AM in response to opreyes

Hello opreyes,


Thanks for reaching out to Apple Support Communities. We see you have some questions about moving messages from your Android phone to your iOS device, and we'd like to help. The following link would be the best to assist with this: Move from Android to iPhone, iPad, or iPod touch - Apple Support


If your text messages didn't transfer from your Android to iPhone, follow these steps:


  • "Make sure that you leave both devices alone until the transfer finishes. For example, on your Android device, the Move to iOS app should stay onscreen the whole time. If you use another app or get a phone call on your Android before the transfer finishes, your content won't transfer.
  • On your Android device, turn off apps or settings that might affect your Wi-Fi connection, like the Sprint Connections Optimizer or the Smart Network Switch. Then find Wi-Fi in Settings, touch and hold each known network, and forget the network. Then try the transfer again.
  • Restart both of your devices and try again.
  • On your Android device, turn off your cellular data connection. Then try the transfer again."
  • "You might find that only some content transferred and your iOS device ran out of space, or your iOS device might appear full even though the transfer didn't finish. If so, erase your iOS device and start the transfer again. Make sure that your Android content doesn't exceed the available space on your iOS device."


Let us know if this helps.


Regards.


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messages from android to iphone

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