Cracking on the other end of my iPhone 13 max pro

Recently had a conversation but the person on the other end heard nothing but crackling on speaker, but switching to normal they could hear me fine it’s happened on every call I make or receive on speaker phone. What should I do to fix this issue?

Posted on Sep 23, 2022 06:29 PM

Reply
1 reply

Sep 26, 2022 11:27 AM in response to Jacob5976

Hi Jacob5976,


Thanks for using Apple Support Communities. We understand you are experiencing an issue with calls when using Speaker Phone. To start, clear the microphone to ensure nothing is blocking it:


1. Remove any screen protectors, films, or cases from your iPhone.
2. Clear any debris from the openings of your iPhone. 

We also recommend working through the steps below to determine if this is an issue with phone calls, or related to microphone:

1. Open the Camera app.
2. Record a video while speaking at the top of your iPhone.
3. Tap the camera chooser  to switch to the other camera. Then record another video while speaking at the top of your iPhone.
4. When you play back the videos, you should hear your voice clearly.

See more about what to do when the microphones on your device aren't working as expected here: If the microphones on your iPhone aren't working - Apple Support


If the sounds in the video isn't clear, reach for further support here: Apple Support


Thanks.

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Cracking on the other end of my iPhone 13 max pro

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