Issue when purchasing iPhone through Barclays.

During checkout, I was unable to check the terms and conditions box while ordering my new iPhone. I tried to reload the page and it crashes.

I assume that the order hasn’t gone through but I still have the 2 emails from Barclays that send out a temporary password and the link to review the documents.

I do not have anything in my order history, I am guessing this has not gone through? I obviously do not want to take out a second loan by accident.

Any help would be massively appreciated!

Posted on Sep 23, 2022 01:24 PM

Similar questions

1 reply

Chris_V89

Community Specialist

Sep 26, 2022 09:28 AM in response to AshDash47

Hey there AshDash47,

Thanks for reaching out to the Apple Support Communities. We'd be happy to get you pointed in the right direction. For help with this particular issue, the best option would be to reach out Apple Support directly at this link here: Apple Store Online - Apple

From that link you'll just want to click on the "Ask a Specialist" link at the top right corner of the page. From there you should see a few options to reach out, depending on your location.

Take care!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Issue when purchasing iPhone through Barclays.

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up