IPhone not charging Charging
Is there a cost to repair my iPhone if I have Apple Care with Theft and Loss?
iPhone 12 Pro Max, iOS 16
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If the support article you arrived here from didn't help, then you certainly can contact Apple Support directly for this issue. Whether or not, there will be any repair costs will depend on what the Apple Technician discovers.
To contact Apple Support, simply select the "Get Support" link in the upper right-hand side of this forum's web page.