education discount, got charged twice

Bought a pencil and an ipad air weeks ago, and charged me twice of the 140 gift cards. The thing is I know I have to pay for the 140 gift card (689 ipad air - 140 and plus the 140 gift card) so basically the full price of the ipad but then I got charged 140 again today, why?

Posted on Sep 19, 2022 04:03 PM

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1 reply

Sep 23, 2022 03:47 PM in response to hongxin209

Hey there, hongxin209,


Thanks for stopping by the Apple Support Communities with such a great question! An Apple sales specialist will best equipped to assist with this, as they will have access to the necessary tools and resources to investigate your order and confirm what is happening. You can get in touch with them using the sales number for your region listed here: Contact Apple for support and service - Apple Support


Best!

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education discount, got charged twice

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