owenmica Author

Level 1

5 points

Warranty question

If I buy an Apple device from an EU Country A and it stops working within the 2 year EU warranty, can I make the claim at an Apple authorised reseller shop in EU Country B? Thank you in advance!

iPhone 14 Pro

Posted on Sep 18, 2022 02:25 PM

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3 replies

owenmica Author

Level 1

5 points

Sep 18, 2022 02:39 PM in response to Niel

Thank you for the helpful answer Niel. So I’m guessing they wouldn’t be able to turn me away saying that I did not buy the product from their shop and I have to pay for repairs covered under warranty. Is that correct?

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Community+ 2025

Level 10

739,559 points

Sep 18, 2022 02:44 PM in response to owenmica

Correct.

(225117)

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Community+ 2025

Level 10

739,559 points

Sep 18, 2022 02:29 PM in response to owenmica

The warranty will be valid within the European Economic Area and Switzerland. If either country is outside it, warranty service will be at the discretion of the shop's staff.

(225114)

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