Extended display on iPad frozen

Question

Level 1

13 points

Extended display on iPad frozen

By using iPad as Extended display wirelessly, it always freezes after a short time, except Sidebar and Touch Bar.

By reconnecting manually, the extended display may show a square with the average colour of the wallpaper or only black.

And every-time the iPad auto-locked or the screen is turned off by pressing the top button, within a minute the Mac will show „device time out“ or (-1010) error and if turn on iPad screen again, it shows „lost connection“.

iPad Air 4 Wi-Fi

Posted on Sep 17, 2022 02:28 PM

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Answer 1

SnickZ.

Community Specialist

Sep 21, 2022 07:23 AM in response to yifan21

Thanks for trying that and getting back to us, yifan21. It’s appreciated.

We have a few more things to try. Please test the issue after each step or pair of steps:

Restart both devices:

Shut down or restart your Mac - Apple Support

Restart your iPad - Apple Support

Toggle Handoff off and back on for both devices:

Use Handoff to continue tasks on your other devices - Apple Support

Toggle Bluetooth off and back on for both devices:

Mac - Click the Bluetooth status icon in the Control Center or menu bar.

iPad - Open the Settings app and disable/re-enable from there and not the Control Center.

Restart your Wi-Fi router(s) and modem

Forget the Wi-Fi network on the Mac and iPad and reconnect:

How to forget a Wi-Fi network on your iPhone, iPad, iPod touch, or Mac - Apple Support

Please let us know the results when you're able.

All the best.

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Answer 2

Z-fan

Level 1

8 points

Oct 25, 2022 04:32 AM in response to yifan21

So ironic.

Announcement: Introducing the latest version of the world’s most advanced desktop operating system: macOS Ventura

and the problem is still there.

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Answer 3

yifan21 Author

Level 1

13 points

Oct 10, 2022 02:20 PM in response to yifan21

Now I find out if sidecar is kept active by preventing MacBook or iPad Display from turning off during the period of which it usually starts freezing, it lasts well over 35 hours without freezing, which otherwise would have started freezing already after 31 hours after restarting iPad.

After 42 hours I let the Mac sleep, after Mac woke from sleep, iPad showed “connecting” for a long time without really connect.

The disconnect and reconnect of sidecar triggered then the freezing.

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Answer 4

yifan21 Author

Level 1

13 points

Sep 21, 2022 01:26 AM in response to nbotros

I’ve checked everything.

Sidecar Freezes within 20 seconds - Apple Community

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Answer 5

yifan21 Author

Level 1

13 points

Sep 22, 2022 01:24 PM in response to SnickZ.

I’ve tried everything, issue persist,

just like everyone else Sidecar Freezes within 20 seconds - Apple Community

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Answer 6

nbotros

Community Specialist

Sep 20, 2022 07:07 PM in response to yifan21

Hello yifan21,

Welcome to Apple Support Communities. Which iPadOS is installed on your iPad? Settings > General > About.

Which macOS version is installed on your Mac? Apple Menu > About This Mac.

To get started, Le's make sure you meet the following requirements:

-You can use Sidecar wirelessly, but to keep your iPad charged during use, connect it directly to your Mac with the USB charge cable that came with your iPad.

Additional requirements

1-Both devices must be signed in with the same Apple ID using two-factor authentication. Sidecar does not support Managed Apple IDs.

2-To use Sidecar wirelessly, both devices must be within 10 meters (30 feet) of each other and have Bluetooth, Wi-Fi, and Handoff turned on. Your iPad must not be sharing its cellular connection and your Mac must not be sharing its internet connection.

3-To use Sidecar over USB, your iPad must be set to trust your Mac.

Use an iPad as a second display for a Mac - Apple Support

Also, check out this helpful link for information about Wi-Fi and Bluetooth issues which can affect Sidecar performance when using Sidecar wirelessly:

Resolve Wi-Fi and Bluetooth issues caused by wireless interference - Apple Support

We hope this information is useful. Kind regards.

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