iCloud family sharing ios16 not working

iOS 15 iCloud storage (200GB) family sharing with my wife was working ok. Since updating to iOS 16 my wife keeps getting warning that 5 GB storage full. On my phone she is still shown as subscribed to my iCloud storage.


removed from family and re-invited but the issue still exists.


both phones restarted issue still exists.


In frustration my wife has subscribed to her own increased storage to get rid of the messages.


any help gratefully appreciated

Posted on Sep 15, 2022 09:14 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 19, 2022 11:54 AM

Hi Robw191,


Thank you for posting in Apple Support Communities. Since noticing this has the iCloud sharing been disabled and reenabled as a troubleshooting step?


Try the following from the organizer's device:


  1. Go to Settings > Your Name > Family Sharing > iCloud+
  2. Tap "Stop Sharing with Family"
  3. Select Back
  4. Go back into iCloud+ and select "Start Sharing with Family"
  5. Exit out of Family Sharing and confirm if issue persist.


Check out some additional steps you can take here: If you can't find your family's shared content - Apple Support.


Take Care!


1 reply
Question marked as Top-ranking reply

Sep 19, 2022 11:54 AM in response to Robw191

Hi Robw191,


Thank you for posting in Apple Support Communities. Since noticing this has the iCloud sharing been disabled and reenabled as a troubleshooting step?


Try the following from the organizer's device:


  1. Go to Settings > Your Name > Family Sharing > iCloud+
  2. Tap "Stop Sharing with Family"
  3. Select Back
  4. Go back into iCloud+ and select "Start Sharing with Family"
  5. Exit out of Family Sharing and confirm if issue persist.


Check out some additional steps you can take here: If you can't find your family's shared content - Apple Support.


Take Care!


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iCloud family sharing ios16 not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.