A Message when I start my MacBook Pro 14"

“97EC866F-054B-4432-B680-234BA34ABBA5” will damage your computer.


This is the message I get when I turn on my MacBook pro.

How can I get rid of this?


Thank you.


I am using MacBook Pro 14" 2021 model.

Posted on Sep 13, 2022 03:00 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 13, 2022 05:02 AM

1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Does the issue present in this mode ?


3 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.


4 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.


5 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.


6 - If after performing each of the above steps in the order that have been presents and still have issues - please advise for possible further assistance.


7 - Any Third Party Antivirus, Disk Cleaners, Disk Optimizers etc installed and used on this computer ? If so, Remove them as per the Developers Specific Instructions

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Question marked as Top-ranking reply

Sep 13, 2022 05:02 AM in response to azpianoguy

1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Does the issue present in this mode ?


3 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.


4 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.


5 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.


6 - If after performing each of the above steps in the order that have been presents and still have issues - please advise for possible further assistance.


7 - Any Third Party Antivirus, Disk Cleaners, Disk Optimizers etc installed and used on this computer ? If so, Remove them as per the Developers Specific Instructions

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A Message when I start my MacBook Pro 14"

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