Skipping songs on I phone 13 - Amazon Music

Listening to an album using Amazon Music on my I Phone 13, after playing the 1st song on the album the app skips to another song out of order. This continues until the album is finished playing.

iPhone 13, iOS 15

Posted on Sep 11, 2022 2:52 PM

Similar questions

Songs skipping in download music from Apple Music on iPhone 14. I downloaded music from Apple store on my phone and songs seem to be missing chunks of the songs in the middle of the song. The seamless transition during the skip is noticeable, but it is not jumping across the timer for the song.
661 1
Song get put in middle of queue when “play next” option is used from music library Sometimes I add songs to my queue from my music library using “play next” option, but at times it get entered in middle of the queue. I think it happens usually after me moving song up the queue or scrolling through the queue. What I’ll like to know is Exactly what triggers a certain spot in queue to be remembered as “next in spot” how do I recover from this (move the position to enter songs back to the top) All songs are downloaded onto my phone and I’m not subscribed so I’m not using any streaming service from the music app. thanks
1170 3
How can I stop Apple Music from skipping tracks on my iPhone? I have Apple Music subscription on my iPhone. Songs have started skipping like a scratched CD. Initially it was only one song on one playlist (a Made for You curated playlist) but now it’s random songs throughout my library— old, new, doesn’t matter. I thought the issue was downloads but I’ve removed and redownloaded entire playlists and albums with no impact. Thought the issue was CarPlay, nope started happening with AirPods and when playing through the phone speaker. Overall, the skipping issue is worsening. [Re-Titled by Moderator] I have an iPhone 13 Pro. I’m running the latest iOS 17.4.1 but this issue has been occurring since the previous update too.
4778 11

3 replies

KaeBFly

Level 6

8,551 points

Sep 11, 2022 4:37 PM in response to MarleneHR

Only Amazon can troubleshoot and address this issue as it’s their app.

Kurtosis12

Level 9

75,070 points

Sep 11, 2022 4:41 PM in response to MarleneHR

First, make sure you dont have song shuffle turned on.

If you dont, then contact Amazon for help with their service.

https://music.amazon.com/help

MarleneHR Author

Level 1

4 points

Sep 11, 2022 4:38 PM in response to KaeBFly

Ok. Thank you. I will give them a shot.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Skipping songs on I phone 13 - Amazon Music