Skipping songs on I phone 13 - Amazon Music

Listening to an album using Amazon Music on my I Phone 13, after playing the 1st song on the album the app skips to another song out of order. This continues until the album is finished playing.

iPhone 13, iOS 15

Posted on Sep 11, 2022 02:52 PM

Top-ranking reply

KaeBFly

Level 6

8,503 points

Posted on Sep 11, 2022 04:37 PM

Only Amazon can troubleshoot and address this issue as it’s their app.

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3 replies

Top-ranking reply

KaeBFly

Level 6

8,503 points

Sep 11, 2022 04:37 PM in response to MarleneHR

Only Amazon can troubleshoot and address this issue as it’s their app.

Kurtosis12

Level 9

74,602 points

Sep 11, 2022 04:41 PM in response to MarleneHR

First, make sure you dont have song shuffle turned on.

If you dont, then contact Amazon for help with their service.

https://music.amazon.com/help

MarleneHR Author

Level 1

4 points

Sep 11, 2022 04:38 PM in response to KaeBFly

Ok. Thank you. I will give them a shot.

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Skipping songs on I phone 13 - Amazon Music