I have a broken iPhone and old laptop doesn't work, can't open both devices, I need to bring both devices to factory setting from my new iphone or my new laptop and reactivate them to throw away, what are the steps to follow please? Thank you
iPhone 6s Plus, iOS 13
For the iPhone (under 'Use a computer to wipe all content and settings from iPhone') - Erase iPhone - Apple Support
As for the old computer, if it doesn't boot, your best bet is to simply remove and destroy the hard drive.
To remove the devices from your account, as stated in the title - Remove a device from Find My iPhone on iCloud.com - Apple Support
For the iPhone (under 'Use a computer to wipe all content and settings from iPhone') - Erase iPhone - Apple Support
As for the old computer, if it doesn't boot, your best bet is to simply remove and destroy the hard drive.
To remove the devices from your account, as stated in the title - Remove a device from Find My iPhone on iCloud.com - Apple Support
Try using your computer, then - Restore your iPhone, iPad, or iPod to factory settings - Apple Support
Thank you for your answer, removing a device following the link you have given, doesn't work for a broken and dead phone!
Thank you
You're welcome.
How to delete an iPhone and another laptop from my account?
