I have an iPhone app that doesn’t show in the update section in the App Store

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Level 1

4 points

I have an iPhone app that doesn’t show in the update section in the App Store

I have an app that doesn’t show in the update section in the App Store. I’ve deleted the app and restarted my phone. I changed my password on the app and it still won’t let me in even though I can get in on safari no problem

[Re-Titled by Moderator]

iPhone 13 Pro Max, iOS 15

Posted on Sep 9, 2022 3:27 PM

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Answer 1

Sep 10, 2022 8:12 AM in response to corrine78

Appears that Xpress has not updated their app for the new iOS update.

Check with the support folks at Xpress since this is not an Apple app.

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Answer 2

Kurtosis12

Level 9

75,898 points

Sep 10, 2022 8:50 AM in response to corrine78

Here is the customer support page, you can contact them here.

https://www.xpressbillpay.com/contact/

https://apps.apple.com/us/app/xpress-bill-pay

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Answer 3

Kurtosis12

Level 9

75,898 points

Sep 9, 2022 3:54 PM in response to corrine78

What app? What model phone do you have and what version of iOS are you running?

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Answer 4

corrine78 Author

Level 1

4 points

Sep 10, 2022 8:10 AM in response to Kurtosis12

I have the iPhone 13 pro max running iOS 15.6.1

it is Xpress bill pay

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Answer 5

corrine78 Author

Level 1

4 points

Sep 12, 2022 10:11 AM in response to Kurtosis12

Thank you. It works!

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Answer 6

Kurtosis12

Level 9

75,898 points

Sep 12, 2022 12:20 PM in response to corrine78

You're welcome, glad you got it working.

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I have an iPhone app that doesn’t show in the update section in the App Store

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