Why has my Apple CarPlay stopped working?

Why has my Apple CarPlay stopped working?


iPhone 7 Plus, iOS 14

Posted on Sep 7, 2022 10:12 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 10, 2022 12:08 PM

Hi Zietfro,


Thank you for using the Apple Support Communities! If CarPlay is not working as expected, we would recommend the steps in the following article, being sure to test after each step:


1.Check your connection to your CarPlay stereo:
•If you have a wired connection, try connecting again with a different USB cable to a different USB port if you have one.
•If you have a wireless connection, make sure that Wi-Fi and Bluetooth are enabled under Settings > Wi-Fi and Settings > Bluetooth.
2.If CarPlay doesn't activate automatically, look for the CarPlay logo on your car's display.
3.Restart your iPhone and your car.
4.Make sure that Siri is on.
5.If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions, tap Allowed Apps and make sure that CarPlay is enabled.
6.Go to Settings > General > CarPlay, tap your car, then tap Forget This Car. Then set up CarPlay again.
7.Make sure that your CarPlay stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.


If you need help with CarPlay


Hope this helps!

Have a great day.


1 reply
Question marked as Top-ranking reply

Sep 10, 2022 12:08 PM in response to Zietfro

Hi Zietfro,


Thank you for using the Apple Support Communities! If CarPlay is not working as expected, we would recommend the steps in the following article, being sure to test after each step:


1.Check your connection to your CarPlay stereo:
•If you have a wired connection, try connecting again with a different USB cable to a different USB port if you have one.
•If you have a wireless connection, make sure that Wi-Fi and Bluetooth are enabled under Settings > Wi-Fi and Settings > Bluetooth.
2.If CarPlay doesn't activate automatically, look for the CarPlay logo on your car's display.
3.Restart your iPhone and your car.
4.Make sure that Siri is on.
5.If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions, tap Allowed Apps and make sure that CarPlay is enabled.
6.Go to Settings > General > CarPlay, tap your car, then tap Forget This Car. Then set up CarPlay again.
7.Make sure that your CarPlay stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.


If you need help with CarPlay


Hope this helps!

Have a great day.


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Why has my Apple CarPlay stopped working?

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