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When I try to sign in to my Mac book with I message or FaceTime I get “an error occurred during authentication”. I am signed in under my correct Apple ID and trying to sign in with the correct Apple ID. Anything I can do to fix this.
[Re-Titled by Moderator]
MacBook Pro 13″, macOS 10.15
Try a restart of your laptop and then try logging in again. Make sure that you do not accidently have Cap Lock on.
Get Support – Apple
Call Customer Support (800) MY–APPLE (800–692–7753)
or online Apple Support
or call AppleCare Support at 1-800-APLCARE (800-275-2273)
Outside the USA—Contact Apple for support and service by phone
See a list of Apple phone numbers around the world.
Contact Apple for support and service - Apple Support
There is one more unintuitive step listed in this article:
reset the NVRAM:
If you can't sign in to your iMessage account or FaceTime on your Mac - Apple Support
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I message or FaceTime I get “an error occurred during authentication”.
