Photos app freezes when uploading to Facebook

I have an iPhone 12 running iOS 15.6.1 For the last three days whenever I upload a photo to Facebook I get a black screen telling me the photo has uploaded but it freezes there. I can't swipe to delete it. The only way to unlock my phone is to shut it down and restart. I am using Photos for PC, not Mac. This has never happened before. Please tell me how to fix this. Thanks

iPhone 12

Posted on Sep 5, 2022 08:32 AM

Reply
1 reply

Sep 6, 2022 02:21 PM in response to carolynfrommontgomery

Hi there, carolynfrommontgomery.


Please follow the steps below, as that should help with the Facebook app issues you're encountering:

"1. Close and reopen the app

Force the app to close. Then open the app to see if it works as expected.

 

2. Restart your device

Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.

 

3. Check for updates

To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.

 

4. Delete the app, then redownload it

Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed."


Those steps are from this article: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support


Let us know if those steps help or if you've already tried those.


Take care!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Photos app freezes when uploading to Facebook

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.