Facebook app on iPad pro does not show 360 photos

Hello,

When trying to view 360 Facebook photos on iPad Pro, they do not appear. All I see is a black screen. I also tried this on a friend’s iPad. Same issue.

They work perfectly on my iPhone 13.

Any help is appreciated..

iPad Pro (5th generation)

Posted on May 30, 2024 03:50 AM

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Question marked as Top-ranking reply

Posted on May 30, 2024 04:34 AM

For Issues with individual Apps, you need to seek assistance from the App Developer - as only then can fix issues with their App:

How to contact an app developer - Apple Support


You might also find helpful guidance for Facebook and their Apps using their own online support resources.


4 replies

May 31, 2024 12:55 AM in response to Tom_in_Peterborough

Yes same problem with my iPad Air but no problem on iPhone 15. Facebook is one of those apps that if everything with it works ok especially where 360’s are concerned then avoid updating it. I’ve learned this over the years as a 360 photographer but my only mistake this time was that 2 days ago I selected update all on my iPad but forgot to stop the Facebook app updating and all of a sudden a perfectly working app becomes useless for viewing 360’s. It’s an app problem so like I did you need to report the problem to Facebook and hope for a fix very soon.

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Facebook app on iPad pro does not show 360 photos

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