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Graham6547 Author

Level 1

4 points

My true depth camera won’t work for Face ID.

when I try to go into my phone it says true depth camera disabled go to settings for more information.

Posted on Sep 5, 2022 5:52 AM

Top-ranking reply

WheelieNick

Level 8

40,539 points

Posted on Sep 5, 2022 6:21 AM

If you receive an alert that FaceID is disabled on your iPhone or iPad Pro

It can occur that you will receive the following message on your iPhone or iPad Pro : " A problem was detected with the true depth camera, FaceID is disabled"

When you're getting this error message, Make sure that you're iPhone or iPad Pro is running the latest version of iOS or iPadOS. If your device is running the latest iOS or iPadOS and you're still getting this message and FaceID is not working: contact Apple Support to get your device serviced.

When Face ID is not working on your iPhon… - Apple Community

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My true depth camera won’t work for Face ID.

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