Apple ID

I can’t download apps or update the apps on my Apple ID. Anytime I try to, it keeps saying “There’s a payment problem with a family members previous purchase” or it just redirects me to my own payment info. Anytime I had a card, it declines it. I’ve added over 5 different cards. Yet it’s still the same. How I can I go about it?

iPhone 12 Pro, iOS 15

Posted on Sep 5, 2022 6:00 AM

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1 reply

Eric Root

Level 10

685,131 points

Sep 5, 2022 6:38 AM in response to Olamitoregun

See the Apple Support article(s) below. Link to contact Apple Support in the article.

Apple ID payment information - If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store*

Possible fixes. Fix ‘Your Payment Method Was Declined’ Error In App Store. -

Payment method declined in iTunes or the App Store. -

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