Can't reposition circle after adding a face in Photos

Photos 7.0 (macOS Monterey 12.5 on MacBook pro 2021): I need to identify multiple people in a set of group photos. Photos has not recognized all the areas in the images that are faces, so I'm trying to add them manually (Info > Add a face). A circle appears in the center of the photo with a field to add a name. When I try to move the circle to its correct position, the entire picture moves instead. The circle is immovable.


I have restarted Photos and restarted my Mac, all to no avail. Restarting seems to be the only recommended fix for this problem, but when that doesn't solve the problem, what will? Is there a solution?

Thanks!


MacBook Pro

Posted on Sep 4, 2022 07:53 AM

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Sep 4, 2022 09:44 AM in response to meowmeowmeowwww

Try the following in order as needed:


1 - as a test launch Photos with the Option key held down and create a new, test library.  Import some photos and test to see if the same problem persists. Does it? This tells us if the problem is limited to your current library or is more wide spread. The open your library and test again.


2 - log into a new, basic, admin user account, Set up users, guests, and groups on Mac,  and repeat the test in #1 to see if the problem persists. This tells us if the problem is limited to your user account or is system wide.


3 - boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files




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Can't reposition circle after adding a face in Photos

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