HomePod Mini WiFi setup causes issues

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Level 1

5 points

HomePod Mini WiFi setup causes issues

I have two WiFi networks - 5GHz running in ac/ax mode and 2.4 GHz running in b/g/n/ax mode. All my Apple devices are running on faster 5GHz, but HomePod mini can only connect to 2.4GHz as it supports 802.11n WiFi. After setup, this creates warning that ' HomePod mini is unresponsive' in HomeKit and I can't connect to it anymore as the message says 'HomePod Mini is on a different WiFi network from other Apple products'.

Is there a happy solution to this or do I need to get rid of them?

Posted on Aug 28, 2022 10:28 PM

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Answer 1

ASTRO24

Community Specialist

Aug 30, 2022 08:10 AM in response to Hahar

Hi Hahar,

Thanks for posting in Apple Communities.

Your HomePod mini can work with a 5GHz network. Make sure that you have you network configured with the recommended settings by Apple.

Recommended settings for Wi-Fi routers and access points

Regards.

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Answer 2

Hahar Author

Level 1

5 points

Aug 30, 2022 10:19 AM in response to turingtest2

Yes they are - so, for example, I also have a dishwasher connected via 2.4GHz WiFi but the app used to remote control it is run on a device connected through 5GHz WiFi and the app finds & control it with no problem.

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Answer 3

turingtest2

Level 10

277,729 points

Aug 30, 2022 09:14 AM in response to Hahar

Are these two Wi-Fi networks connected to a common LAN and able to route local traffic between the two branches?

tt2

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HomePod Mini WiFi setup causes issues

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