is safari addressing the issue on the My Social Security website?

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kyrube1953 Author

Level 1

4 points

is safari addressing the issue on the My Social Security website?

My social Security website no longer works on Safari. Is this issue being addressed? I do not wish to change browsers as the Social Security office suggests.

iMac 21.5″, macOS 10.15

Posted on Aug 23, 2022 09:58 AM

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Answer 1

Top-ranking reply

muguy

Level 10

90,254 points

Aug 23, 2022 10:15 AM in response to kyrube1953

What issue? I just logged into my account using Safari with no issues.

Ensure that your computer is up-to-date using the latest version of software that your system supports. If your boilerplate is accurate, you're running software that is two years old.

Find out which macOS your Mac is using - Apple Support

If you cannot upgrade beyond 10.15 (your current system), you will need to use an alternative browser or consider the age of your computer and your usage pattern for potential upgrade.

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Answer 2

Phil0124

Level 10

214,477 points

Aug 23, 2022 01:49 PM in response to kyrube1953

Are you sure there are no further updates?

Check your model of iMac against the requirements for Monterey and Big Sur:

link-> macOS Big Sur - Technical Specifications

link-> macOS Monterey is compatible with these computers - Apple Support

I'm pretty sure you should be able to update to something newer tat supports a newer version of Safari.

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Answer 3

kyrube1953 Author

Level 1

4 points

Aug 23, 2022 10:42 AM in response to muguy

Social Security tech support suggested i change browsers. Purchasing a new IMAC (spouse and I both have vision issues so we need large screens) is NOT an option. What browser would you suggest i use? The iMac is version 10.15.7 (latest available from apple).

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