microphone on 2017 21.5 inch imac

microphone does not pick up my voice


iMac 21.5″ 4K, macOS 12.5

Posted on Aug 22, 2022 05:38 PM

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Question marked as Top-ranking reply

Posted on Aug 22, 2022 06:03 PM

Please restart the computer in Safe Mode per the directions in the  How to use safe mode on your Mac - Apple Support link. 


Note: If you are using a wireless keyboard please either plug it in using the supplied Lightning cable that shipped with it. If you are using a legacy keyboard or a third-party keyboard that does not have re-charging abilities, please use any USB keyboard. Also note that a Safe Mode restart may require you to hold down the shift key for up to 5 minutes before the computer starts in Safe Mode. You will know it is in Safe Mode when you see “Safe Mode” in the upper right of the display.


After restarting in Safe Mode, then restart normally and test.

1 reply
Question marked as Top-ranking reply

Aug 22, 2022 06:03 PM in response to Stuseg

Please restart the computer in Safe Mode per the directions in the  How to use safe mode on your Mac - Apple Support link. 


Note: If you are using a wireless keyboard please either plug it in using the supplied Lightning cable that shipped with it. If you are using a legacy keyboard or a third-party keyboard that does not have re-charging abilities, please use any USB keyboard. Also note that a Safe Mode restart may require you to hold down the shift key for up to 5 minutes before the computer starts in Safe Mode. You will know it is in Safe Mode when you see “Safe Mode” in the upper right of the display.


After restarting in Safe Mode, then restart normally and test.

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microphone on 2017 21.5 inch imac

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