Final Cut Pro Crashing when Rendering

Question

Level 1

4 points

Final Cut Pro Crashing when Rendering

I have been using fcpx for editing for a while now and i just recently added a pluggin called 3D orientation. It worked fine for 2 videos, then on the 3rd i overlayed a-lot of clips for a bigger project and right as i finished it crashed as it was rendering. It would load up other projects, but as soon as i tried to load up the one i finished it would crash immediately. I updated Fcpx and my Mac to the most recent versions available and it still kept crashing. I then decided to make a whole new project using the same raw footage because i thought maybe a file was corrupted and after i got about an hour into the project it crashed and started doing the exact same thing while rendering. I would really appreciate it if i could recover the work iv already done and not have to start over a third time, but at this point i just want to be comfortable starting an editing project without having to worry about loosing all my work halfway through. Iv already tried deleting my preferences and i have an external hard drive for my projects so i dont think its a storage problem.

Heres all the additional information i have:

MacBook Pro (Retina, 13-inch, Early 2015)

2.7 GHz Dual-Core Intel Core i5

8 GB 1867 MHz DDR3

Macintosh HD

Intel Iris Graphics 6100 1536 MB

Error code(I had to delete alot because of text limit):

Process: Final Cut Pro [3114]

Path: /Applications/Final Cut Pro.app/Contents/MacOS/Final Cut Pro

Identifier: com.apple.FinalCut

Version: 10.6.4 (405402)

Build Info: ProEditor-40540002015000000~15 (18G6c)

Code Type: X86-64 (Native)

Parent Process: launchd [1]

User ID: 501

Date/Time: 2022-08-21 06:58:46.4556 -0500

OS Version: macOS 12.5.1 (21G83)

Report Version: 12

Anonymous UUID: 173095FC-DA32-E033-F0D9-1CBCABC30425

Sleep/Wake UUID: E65DD422-269F-479A-9487-99122B3A4029

Time Awake Since Boot: 12000 seconds

Time Since Wake: 3022 seconds

System Integrity Protection: enabled

Crashed Thread: 12 com.apple.helium.rq.gpu-ru1.vs0

Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000

Exception Codes: 0x0000000000000001, 0x0000000000000000

Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11

Terminating Process: exc handler [3114]

Thread 12 Crashed:: com.apple.helium.rq.gpu-ru1.vs0

0 ProChannel 0x10bade557 OZQuaternionCubicInterpolator::interpolate(OZSpline&, CMTime const&, void*, void*, CMTime const&, bool, bool) + 529

1 ProChannel 0x10ba84762 OZSpline::interpolate(CMTime const&, void*, void*, CMTime const&, double*, bool) + 122

2 ProChannel 0x10ba82f8c OZSpline::getVertexValue(CMTime const&, CMTime const&, bool) + 1324

3 ProChannel 0x10ba71d99 OZCurve::getValue(CMTime const&, double) + 703

4 ProChannel 0x10ba71e41 OZCurve::getPoint(CMTime const&, double, double*) + 23

5 ProChannel 0x10ba6685a OZChannel::getValueAsDouble(CMTime const&, double) const + 196

6 Ozone 0x1186d8f2a OZTransformNode::getTransformMatrix(PCMatrix44Tmpl<double>*, OZRenderState const&) const + 298

7 Ozone 0x1185ac61b OZElement::setLithiumTransform(LiSceneObject*, OZRenderParams const&) + 139

8 Ozone 0x1185b1063 OZElement::buildRenderGraph(OZRenderParams&, LiGraphBuilder*, OZRenderGraphState const&) + 1475

9 Ozone 0x1185f3c19 OZGroup::makeRenderGraphOfElements(OZRenderParams&, LiGraphBuilder*, OZRenderGraphState const&, bool) + 2649

10 Ozone 0x1185f1592 OZGroup::buildRenderGraph(OZRenderParams&, LiGraphBuilder*, OZRenderGraphState const&) + 1874

11 Ozone 0x11857d4f1 OZScene::buildSceneRenderGraph(OZRenderParams*) + 5745

12 Ozone 0x11874a30c GLRenderer::getFrameNodeForSingleTime(OZScene*, OZRenderParams&, HGRenderer*, double, double, long*) + 716

13 Ozone 0x118749829 GLRenderer::getFrameNodeIncludingFields(OZScene*, OZRenderParams&, HGRenderer*, long*) + 665

14 Ozone 0x118747d06 GLRenderer::getFrameNode(OZScene*, OZRenderParams&, HGRenderer*, long*) + 198

15 Ozone 0x118804c75 OZXGetRenderGraph(OZScene*, OZRenderParams, FFSVContext*, GLRenderer&, bool, HGRenderer*) + 1013

16 MotionEffect 0x115807c13 getHeliumGraphForEye(FFSVContext*, PCMatrix44Double*,

Thread 12 crashed with X86 Thread State (64-bit):

Logical CPU: 0

Error Code: 0x00000004 (no mapping for user data read)

Trap Number: 14

MacBook Pro 13″, macOS 12.5

Posted on Aug 21, 2022 05:24 AM

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Answer 1

Tom Wolsky

Level 10

152,763 points

Aug 21, 2022 08:45 AM in response to Txlefty30

Whenever the application crashes you should reset the preferences. Hold ⌥ ⌘ as you double click the library you want to open to launch the application. A dialog appears asking you if you want to Delete Preferences. If you don't do this while double-clicking your library, the application will open a default Untitled library.

Please post an EtreCheck report https://etrecheck.com giving the application Full Disk Access in Privacy System Preferences. Copy the report and use the Add Text button to paste the result into reply box.

You might want to check your backups and see if there’sa backup that might help you. From inside FCP use Open From Backup.

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Answer 2

Txlefty30 Author

Level 1

4 points

Aug 21, 2022 06:31 PM in response to Tom Wolsky

So i tried to check for backups, but the "restore from" button is greyed out. I had to cut some because of text limit, Here is the report:

EtreCheckPro version: 6.7 (67009)

Report generated: 2022-08-21 20:20:08

Download EtreCheckPro from https://etrecheck.com

Runtime: 3:20

Performance: Excellent

Problem: Apps are crashing

Major Issues:

Anything that appears on this list needs immediate attention.

No Time Machine backup - Time Machine backup not found.

Minor Issues:

These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.

Apps crashing - There have been numerous app crashes.

x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system.

Video Information:

Intel Iris Graphics 6100 - VRAM: 1536 MB

Color LCD (built-in) 2560 x 1600

Drives:

disk0 - APPLE SSD SM0128G 121.33 GB (Solid State - TRIM: Yes)

Internal PCI 5.0 GT/s x4 Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 [APFS Container] 120.99 GB

disk1 [APFS Virtual drive] 120.99 GB (Shared by 6 volumes)

disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (64.57 GB used)

disk1s2 - Preboot (APFS) [APFS Preboot] (396 MB used)

disk1s3 - Recovery (APFS) [Recovery] (1.12 GB used)

disk1s4 - VM (APFS) [APFS VM] (2.15 GB used)

disk1s5 (APFS) [APFS Container] (15.42 GB used)

disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (15.42 GB used)

disk1s6 - Update (APFS) (3 MB used)

disk2 - Seagate Portable 2.00 TB

External USB 5 Gbit/s USB

disk2s1 - E*************D (Journaled HFS+) 2.00 TB (984.98 GB used)

Mounted Volumes:

disk1s1 - Macintosh HD - Data [APFS Virtual drive]

Filesystem: APFS

Mount point: /System/Volumes/Data

Encrypted

Used: 64.57 GB

Shared values

Size: 120.99 GB

Free: 37.21 GB

Available: 38.81 GB

Network:

Interface en0: Wi-Fi

802.11 a/b/g/n/ac

Interface en4: iPhone

Interface bridge0: Thunderbolt Bridge

System Software:

macOS Monterey 12.5.1 (21G83)

Time since boot: About 3 days

Notifications:

EtreCheckPro.app

one notification

Security:

Gatekeeper: App Store and identified developers

System Integrity Protection: Enabled

Antivirus software: Apple

Old Applications:

4 x86-only apps

System Launch Daemons:

[Not Loaded] 37 Apple tasks

[Loaded] 193 Apple tasks

[Running] 150 Apple tasks

[Other] One Apple task

System Launch Agents:

[Not Loaded] 15 Apple tasks

[Loaded] 172 Apple tasks

[Running] 169 Apple tasks

Internet Plug-ins:

AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2021-02-01)

Audio Plug-ins:

ACE: 11.6.3 (Rogue Amoeba Software, LLC - installed 2021-02-01)

Backup:

Time Machine Not Configured!

Performance:

System Load: 1.78 (1 min ago) 1.63 (5 min ago) 1.95 (15 min ago)

Nominal I/O usage: 0.05 MB/s

File system: 22.80 seconds

Write speed: 511 MB/s

Read speed: 1173 MB/s

CPU Usage Snapshot:

Type Overall

System: 6 %

User: 3 %

Idle: 91 %

Top Processes Snapshot by CPU:

Process (count) CPU (Source - Location)

kernel_task 17.33 % (Apple)

EtreCheckPro 8.42 % (Etresoft, Inc.)

WindowServer 8.10 % (Apple)

distnoted (14) 0.24 % (Apple)

airportd 0.10 % (Apple)

Top Processes Snapshot by Memory:

Process (count) RAM usage (Source - Location)

EtreCheckPro 638 MB (Etresoft, Inc.)

Google Chrome Helper (Renderer) (6) 488 MB (Google LLC)

kernel_task 264 MB (Apple)

Google Chrome 235 MB (Google LLC)

Finder 152 MB (Apple)

Virtual Memory Information:

Physical RAM: 8 GB

Free RAM: 423 MB

Used RAM: 4.43 GB

Cached files: 3.16 GB

Available RAM: 3.57 GB

Swap Used: 74 MB

Diagnostics Information (past 7-30 days):

2022-08-21 20:06:16 Final Cut Pro - Crash (34 times)

Executable: /Applications/Final Cut Pro.app

2022-08-20 23:32:20 triald - High CPU Use

Executable: /usr/libexec/triald

2022-08-18 21:15:46 Final Cut Pro.app - Crash (20 times)

Executable: /Applications/Final Cut Pro.app

Details:

2022-08-18 20:46:17 Finder.app - High CPU Use

Executable: /System/Library/CoreServices/Finder.app

2022-08-17 20:41:39 syspolicyd - High CPU Use

Executable: /usr/libexec/syspolicyd

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Answer 3

Aug 22, 2022 12:03 AM in response to Txlefty30

Please click the “additional text” button below your message area, and paste the whole report into the text box; as you have seen, it is too to post directly in the message.

And: are you putting everything on the mac’s 121GB drive? That is likely to be full. You absolutely need to have an external drive for the media.

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Answer 4

Tom Wolsky

Level 10

152,763 points

Aug 23, 2022 05:33 AM in response to Txlefty30

You have a couple of import problems. One is that the system is quite underpowered. It’s an older system, with only integrated graphics. This has limited capabilities and complex effects may be very difficult for it. It shouldn’t crash the application, but how third party developers access the application may cause problems when it’s overloading the system capabilities.

The other problem is you have Chrome and its keystone daemons. They kill video applications by hogging the system videotoolbox. See https://chromeisbad.com for why this is, and how to remove them completely. After removing them you will need to delete and reinstall FCP.

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Answer 5

Txlefty30 Author

Level 1

4 points

Aug 22, 2022 07:15 PM in response to Luis Sequeira1

EtreCheck Report

No all my Fcpx files are stored in an 2 Tb external hard drive. Sorry for that, Here is the full report:

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Final Cut Pro Crashing when Rendering

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