You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

unlocking my iPhone

i contacted the carrier of the phone i have but they couldnt help me. I purchased the phone from and online seller on the "offer up" app. I do not have the guys account info so what can i do to get the carrier unlocked?

iPhone XR, iOS 15

Posted on Aug 17, 2022 2:32 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 17, 2022 2:35 AM

Neither we, just users like you, nor Apple can help you about that matter.

Only the carrier whom the iPhone is locked to can unlock that device, if you're eligible, as per this support article:--> How to unlock your iPhone for use with a different carrier - Apple Support

Regards

Giulio

1 reply

unlocking my iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.