ios15.6

I have ios15.6 software download available but it just says update requested and I am unable to get whatsapp

Posted on Aug 16, 2022 12:18 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 16, 2022 01:01 AM

You seem to have 2 problems.

Whatsapp - it will work with iOS15.5 and 15.6 so I do not know what your problem might be. You can back up to iCloud in your Whatsapp in-app settings, delete the app, then re-install it. Accept the offer to restore from backup.


Regarding the update

Check all of these carefully:-

·       you are on a good Wi-Fi, (from 15.4 iPhone 7 up, you may be offered cellular update)

·       Plenty of spare storage – 6GB at least.

·       on charge with more than 20%, OR 

·       off charge with more than 50%

·       low power mode turned off. 

·       Check Settings, General to make sure you have no Beta profile installed.

·       no VPN installed (Check Settings, General, VPN & Device Management)

 

 

Resources:-

Update iphone

Update your iPhone, iPad, or iPod touch - Apple Support

 

Learn how to update your iPhone via recent Macs here:-->

Update your iPhone, iPad or iPod touch with the Finder – Apple Support (UK)

 

or older Macs and PC here:-->

Update your iPhone, iPad or iPod touch with iTunes – Apple Support (UK)

 

KB Article - Iphone will not update

If your iPhone, iPad, or iPod touch won't update - Apple Support


1 reply
Question marked as Top-ranking reply

Aug 16, 2022 01:01 AM in response to levona145

You seem to have 2 problems.

Whatsapp - it will work with iOS15.5 and 15.6 so I do not know what your problem might be. You can back up to iCloud in your Whatsapp in-app settings, delete the app, then re-install it. Accept the offer to restore from backup.


Regarding the update

Check all of these carefully:-

·       you are on a good Wi-Fi, (from 15.4 iPhone 7 up, you may be offered cellular update)

·       Plenty of spare storage – 6GB at least.

·       on charge with more than 20%, OR 

·       off charge with more than 50%

·       low power mode turned off. 

·       Check Settings, General to make sure you have no Beta profile installed.

·       no VPN installed (Check Settings, General, VPN & Device Management)

 

 

Resources:-

Update iphone

Update your iPhone, iPad, or iPod touch - Apple Support

 

Learn how to update your iPhone via recent Macs here:-->

Update your iPhone, iPad or iPod touch with the Finder – Apple Support (UK)

 

or older Macs and PC here:-->

Update your iPhone, iPad or iPod touch with iTunes – Apple Support (UK)

 

KB Article - Iphone will not update

If your iPhone, iPad, or iPod touch won't update - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

ios15.6

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.