Macbook Pro a2141 flickering screen

The flickering issue happened after I updated to MONTEREY 12.5. I got this laptop a little less than 2 years ago, and it is terribly disappointing how such an expensive laptop can have a flickering screen issue so soon.

I know that repairs are inevitable. But to have to do it with a fairly new laptop is frustrating. I reached out to Apple Support and went to the Apple Service Center, and I was told that a screen replacement would cost me around $783.

I do not think it is fair to charge people so much for laptops with mediocre quality. I read that this problem has been an issue with Macbook Pros. Apple should at least take responsibility for the repairs.


The diagnostic report from the Apple Service Center team even noted that "Upon testing the unit, verified that display is flickering with vertical lines. Performed MRI and Functional Diagnostics, passed.

Display Anomalies, failed due to issue. Performed Visual Mechanical Inspection, no signs of physical damage, no unauthorized modification and no tampering. Performed Micro Inspection, no liquid marks and liquid contact indicator is not triggered", which proves that I have ALWAYS taken extra care of my laptop and that issues like this is not my fault.


I wish there is a way to fix this without having to spend so much.


MacBook Pro 16″, macOS 12.5

Posted on Aug 15, 2022 07:53 PM

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3 replies

Aug 27, 2022 08:01 AM in response to socallmemabel

socallmemabel wrote:

The flickering issue happened after I updated to MONTEREY 12.5. I got this laptop a little less than 2 years ago, and it is terribly disappointing how such an expensive laptop can have a flickering screen issue so soon.
I know that repairs are inevitable. But to have to do it with a fairly new laptop is frustrating. I reached out to Apple Support and went to the Apple Service Center, and I was told that a screen replacement would cost me around $783.
I do not think it is fair to charge people so much for laptops with mediocre quality. I read that this problem has been an issue with Macbook Pros. Apple should at least take responsibility for the repairs.

The diagnostic report from the Apple Service Center team even noted that "Upon testing the unit, verified that display is flickering with vertical lines. Performed MRI and Functional Diagnostics, passed.
Display Anomalies, failed due to issue. Performed Visual Mechanical Inspection, no signs of physical damage, no unauthorized modification and no tampering. Performed Micro Inspection, no liquid marks and liquid contact indicator is not triggered", which proves that I have ALWAYS taken extra care of my laptop and that issues like this is not my fault.

I wish there is a way to fix this without having to spend so much.



The current stable release of Monterey including bug fixes, is macOS 12.5.1


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Aug 27, 2022 08:47 AM in response to socallmemabel

Consumer products, their warranties, and their extended warranties work in a predictable way.

 

Warrant-able implies, but does not guarantee, High Quality:

Commercial product makers build high quality products. You can tell because the manufacturer is willing to stand by their products and repair or replace them (but only for defects in materials or workmanship) at manufacturers expense for a stated warranty period.

 

For Apple Macs in most countries, that period is one year. That is the total responsibility Apple or any manufacturer has to you under law. Assumptions about additional responsibility of Apple or any other commercial product-maker's products working longer than the warranty period are not accurate. The amount you paid for the product has no bearing on this. The rules are the same for a car costing US$20,000 or more.

 

Extended warranty:

Some manufacturers offer extended warranties, also known as service contracts. For a modest pre-payment, the manufacturer agrees to service their product for an additional period of time -- to repair or replace defects in Materials or Workmanship for an additional period. In some cases, the service contract covers additional items beyond defects in materials or workmanship. In some cases, there is a copayment required to obtain this service.


Some users will have No claims during this period. This "insurance effect" allows the manufacturer to keep the price of this service contract relatively low. You generally can not sign up later, because then only owners with problems would sign up, after they discovered an issue.


The MacBook Pro is a lightweight, portable computer that can run on batteries. Being portable, it can easily be subjected to multi-G forces daily, just by being moved about in a completely ordinary way. This is extremely stressful to electro-mechanical equipment. Because of this, you should ALWAYS purchase the extended warranty coverage for such a portable device, regardless of whether you intend to move it about.


What is NOT covered under warranty is screen glass breakage, liquid spills, or catastrophic failure (hard drops or "run over by a truck"). These items are covered for up to three years (now extendable) by AppleCare PLUS (two incidents of each type with a co-pay that essentially covers the labor). if you want the extended coverage, you must sign up within 60 days and an inspection or remote diagnostic may be required.


Aug 27, 2022 08:48 AM in response to Grant Bennet-Alder


If you made the decision to NOT pay for the extended warranty,

you made a decision to bear the cost of repairs during the extended warranty period yourself.


When facing a problem later, the correct cost calculation is:

Example Total retail cost of repair: US$800

less Example amount you saved US$380

by NOT purchasing a service agreement


Effective incremental cost: US$420

PLUS the amount you saved by not buying the Service contract, which now must be spent as well.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Macbook Pro a2141 flickering screen

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