iCloud Recovery
Hi, I wanted to know if there is another way to recover my old iCloud account if I don’t remember the trusted phone number.
iPhone 6s
User profile for user:
claire504
User level:
Community Specialist
Hi there, Nick007_.
If you need a verification code to reset a password or log in, you can see how to get a verification code other ways here: Get a verification code and sign in with two-factor authentication - Apple Support
If you're unable to get a verification code, then you will need to either use a recovery contact (if one was added) or account recovery. This article has more details on account recovery: How to use account recovery when you can’t reset your Apple ID password - Apple Support
Once you have access to your account again, it's recommended to have multiple trusted phone numbers (if available), as seen below:
"Add or remove a trusted phone number
When you enrolled in two-factor authentication, you had to verify one trusted phone number. You should also consider adding other phone numbers you can access, such as a home phone, or a number used by a family member or close friend.
- Go to Settings
> [your name] > Password & Security. - Tap Edit (above the list of trusted phone numbers), then do one of the following:
- Add a number: Tap Add a Trusted Phone Number.
- Remove a number: Tap
next to the phone number.
Trusted phone numbers don’t automatically receive verification codes. If you can’t access any trusted devices when setting up a new device for two-factor authentication, tap “Didn’t get a verification code?” on the new device, then choose one of your trusted phone numbers to receive the verification code."
That information is from this article: Manage two-factor authentication for your Apple ID from iPhone - Apple Support
Take care!